1. Overview

We want you to be satisfied with IncidentRoom. This Refund Policy outlines when and how you can request a refund for paid subscriptions.

2. Free Trial

All paid plans include a free trial period. During the trial, you will not be charged. You may cancel at any time during the trial without being billed.

3. Refund Eligibility

If you are not satisfied with your paid subscription, you may request a full refund within 14 days of your initial purchase or renewal. Refund requests made after 14 days will be evaluated on a case-by-case basis.

4. How to Request a Refund

To request a refund, please contact us at:

Email: [email protected]
Include your account email and reason for the refund request

5. Processing

Approved refunds will be processed within 5-10 business days. Refunds will be issued to the original payment method used for the purchase.

6. Cancellations

You may cancel your subscription at any time. Upon cancellation, you will retain access to paid features until the end of your current billing period. No partial refunds are provided for unused time within a billing period.

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective when posted on this page.

8. Contact Us

If you have questions about this Refund Policy, please contact us at [email protected].